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Frequently Asked Questions
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Frequently Asked Questions
Do I have to return items to the library where I checked them out?
You may return items to any Saint Paul Public Library location.
When a library is closed, materials may be deposited in after-hours book returns.
More information about borrowing and returning library materials ...
What happened to Rosetta Stone?
Our subscription to Rosetta Stone has expired as of September 2008, and Rosetta Stone is no longer offering database subscriptions to public libraries.
We now offer Byki Online, a language learning system for more the 85 languages.
You may also want to try some recommended language-learning web sites or books and CDs in our catalog.
Search the catalog by subject like this:
languagename language self-instruction
(for example: "Spanish language self-instruction")
What is the difference between the Children's Museum Passport to Play and the Museum Adventure Pass?
The programs are similar, but separate:
Museum Adventure Pass - Free admission for 2 or 4 people to museums, zoos, and other cultural institutions in the Twin Cities metropolitan area.
Passport to Play - Free admission for 2 people and $2.00 admission for up to four additional people to the Minnesota Children's Museum.
I have forgotten my PIN. What do I do now?
If you have forgotten your PIN, Library staff can clear your PIN so you can set a new one.
How can I make a donation or gift to the Library?
- Gift Policy
- Memorials & Tributes (Friends of the Saint Paul Public Library)
- Stock the Stacks (Friends of the Saint Paul Public Library)
How many items can I check out at a time?
Up to 150 items may be checked out per library card. Limits for specific types of material:
- Audiobooks on tape or CD: 6 per card
- Downloadable eAudiobooks: 6 per card
- Music CDs: 12 per card
- Videos & DVDs: 6 per card
- Museum Adventure Pass: limit of 1 per card per week
How do I access databases and other online resources?
If you are outside of the library, you can access most of the library's online resources by using your library card:
Your card needs to be currently registered with the Saint Paul Public Library, and you will need to know your PIN.
If you are inside the library, you can access all of the library's online resources, with no need for a library card:
Many of our online resources are also available through the Electronic Library for Minnesota.
If your Internet Service Provider (ISP) is recognized as being in Minnesota, you will be automatically connected. However, some of these databases may still require your public library barcode for access. If your ISP cannot be determined, you can still connect, using your library card.
How do I get a copy of a birth or death record?
Ramsey County Public Health Vital Records
Minnesota Historical Society
How do I get a copy of an obituary or death notice?
Obituary Request service from the Minnesota Historical Society.
E-mail, call, or write the Saint Paul Public Library | Service Fees for microfilm research
Does the Library offer test proctoring service?
See information on test delivery at the library.
How do I find out about job openings at the Library?
All hiring for the Saint Paul Public Library system is handled by the City of Saint Paul Human Resources Department, 400 City Hall Annex, 25 W. 4th St., Saint Paul, MN 55102.
Current job openings for the City are listed at http://www.ci.stpaul.mn.us/jobs. A recorded list is available at 651-266-6502.
Application information, rates of pay, and other related information are also available from the Human Resources Department's web site.
Can I volunteer at the Library?
Find volunteer information on our web site.
